Patient Survey

Thank you for being our patient. Delivering excellent patient care lies at the heart of all our services. We would like to know what you think about our services. Please fill in the following survey. Your feedback helps us to improve.

Please check off how well you think we are doing in the following areas: GREAT GOOD OK FAIR POOR
Ease of getting care:
Ability to get an appointment
Hours practice is open
Convenience of Practice's location
Ease of contacting the practice through telephone
Ease of getting care:
Time in waiting room
Time in exam room
Staff:
Provider (Dentists):
Listens to you
Takes enough time with you
Explains what you want to know
Gives you good advice and treatment
Provides with a Treatment Plan (except for NHS Band1 Exams)
Nurses and Medical Assistants:
Friendly and helpful to you
Answers your questions
Please check off how well you think we are doing in the following areas: GREAT GOOD OK FAIR POOR
All Others:
Friendly and helpful to you
Answers your questions
Payment:
Explanation of charges
Collection of payment/money
Facility:
Neat and clean building
Ease of finding where to go
Comfort and Safety while waiting
Privacy
Confidentiality:
Keeping my personal information private
The likelihood of referring your friends and relatives to us:
What do you like best about our practice?
What do you like least about our practice?
Suggestions for improvement?




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